Shipping policy
Seller:
These are the online store’s delivery terms and conditions. The seller reserves the right to change these delivery terms unilaterally without prior notice.
If you experience any issues with placing or delivering your order, please contact us.
X-Fender Oy (Business ID 3446459-1)
Museokatu 15
00100 Helsinki
ville.makela@x-fender.com
+358 44 5879 212
Payment
Our online store uses PayPal (https://paypal.com) as the payment intermediary. With PayPal, shopping is both safe and easy. Our payment options also include online banking and credit cards.
Delivery and Shipping Costs
We offer several different delivery methods in our online store. The available delivery options and prices may vary depending on the product’s weight, quantity, and dimensions. Shipping costs may also be retrieved dynamically directly from the carriers. Not all delivery methods may be available for every product.
At checkout, you will see the most up-to-date information regarding the shipping cost and the available delivery methods for your order. The shipping fee for your selected delivery method will always be added to your shopping cart total. We will deliver your order using the delivery method of your choice.
Customs Duties, Import Taxes and other fees
International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the recipient. X-Fender has no control over these charges or the time required for customs clearance.
Delivery Time
We always strive to deliver orders as quickly as possible. Delivery times provided on our website or by the carrier are estimates and may vary depending on the product, destination and chosen delivery method.
Delivery times may also be affected by circumstances outside our reasonable control, including customs clearance, carrier delays, local import procedures, strikes or other unforeseen events.
Any known exceptions to our standard delivery times will be indicated on the website whenever possible.